Working at Accurate

At Accurate, we are committed to maintaining a collaborative work environment that fosters employee growth and development. We are always looking for talented people to join our team.

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Some of our departments that are hiring include:

Mechanical Engineering

Sales Engineering

Industrial Design

Customer Support

Administration

Manufacturing


HIRING NOW

CUSTOMER SOLUTIONS SPECIALIST

Accurate Lock and Hardware is looking for someone to join our customer solutions team.

In this role, you will communicate with customers via phone and email, help determine their requirements, process purchase orders, provide quotations, check on order status and expedite orders. You will be part of a team that provides customer service and support for a wide array of products to a network of showroom and contract hardware distributors, OEM accounts, architects, designers and specifiers.

KEY RESPONSIBILITIES
● Be knowledgeable about our product offering
● Field general phone calls and emails regarding product inquiries, order status,
technical support, quotation requests, etc.
● Provide quotations with price and lead times
● Interact with customer base via email
● Emphasize and highlight our product features and key benefits
● Answer questions about our products
● Apply product knowledge to the customers’ applications
● Collaborate with colleagues on many levels to provide solutions for customers

REQUIREMENTS
● Positive attitude and disposition, especially when interacting with other customers
● Ability to multi-task and work on multiple projects at a time
● Attention to detail, problem solving and communication skills
● Good organizational skills and ability to manage a fluctuating workload
● Solution-based mindset
● Aptitude for simple math including fractions and decimals
● No industry experience is necessary, diverse backgrounds are welcome.

MECHANICAL ENGINEER

Accurate Lock & Hardware is seeking a Mechanical Engineer to join our fast-paced and creative team.

In this role, you’ll work hand-in-hand with our engineering, sales, and customer support teams to develop cutting-edge hardware for diverse openings. We pride ourselves on a product development process driven by client needs, resulting in bespoke door opening solutions. If you’re an engineer who enjoys the entire journey of product development—from concept to machining to final execution—and excels at creative problem-solving, we want to hear from you.

KEY RESPONSIBILITIES
● Develop and/or modify designs related to locks and door hardware
● Work to existing product specifications and customer needs
● Design, document and implement product into manufacturing

REQUIREMENTS
● Degree in Mechanical Engineering or a related field.
● Proficiency in CAD software (Fusion, AutoCAD, Solidworks)
● Strong understanding of mechanical principles, materials science, and manufacturing processes.
● Excellent problem-solving and analytical mindset
● Strong communication and interpersonal skills, with the ability to work effectively in a team environment.
● Detail-oriented with a commitment to accuracy and quality.
● Ability to manage multiple projects simultaneously and prioritize tasks effectively.
● Toolmaker/model maker background helpful.

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